{"id":1792,"date":"2026-10-01T17:57:50","date_gmt":"2026-10-01T17:57:50","guid":{"rendered":"https:\/\/nataliaabstract.pl\/complaints-and-returns\/"},"modified":"2026-10-09T13:19:01","modified_gmt":"2026-10-09T13:19:01","slug":"complaints-and-returns","status":"publish","type":"page","link":"https:\/\/nataliaabstract.pl\/en\/complaints-and-returns\/","title":{"rendered":"Complaints and returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1792\" class=\"elementor elementor-1792 elementor-13\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa674b3 e-con-full e-flex e-con e-parent\" data-id=\"fa674b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e0f760c e-flex e-con-boxed e-con e-child\" data-id=\"e0f760c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b064f04 e-con-full e-flex e-con e-child\" data-id=\"b064f04\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8d8a050 elementor-widget elementor-widget-heading\" data-id=\"8d8a050\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Complaints and returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-acbd530 e-con-full e-flex e-con e-child\" data-id=\"acbd530\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef21aa7 animated-slow elementor-widget-divider--view-line elementor-invisible elementor-widget elementor-widget-divider\" data-id=\"ef21aa7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;}\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-96a0f5e e-con-full e-flex e-con e-child\" data-id=\"96a0f5e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5feaa11 elementor-widget elementor-widget-heading\" data-id=\"5feaa11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Complaints<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d435980 e-con-full e-flex e-con e-child\" data-id=\"d435980\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-471f2c3 elementor-widget elementor-widget-text-editor\" data-id=\"471f2c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">If the product you have purchased turns out to be faulty, damaged or not as ordered, we will be happy to help you resolve the issue. <\/span><\/p><p class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">Please contact me via email at: <a class=\"wixui-rich-text__text\" href=\"mailto:kontakt@nataliaabstract.pl\" data-auto-recognition=\"true\">kontakt@nataliaabstract.pl<\/a> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-74b3b51 e-con-full e-flex e-con e-child\" data-id=\"74b3b51\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a4d2c0 elementor-widget elementor-widget-heading\" data-id=\"1a4d2c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e50c5b e-con-full e-flex e-con e-child\" data-id=\"2e50c5b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea84c00 elementor-widget elementor-widget-text-editor\" data-id=\"ea84c00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">You can return your order within 14 days of receiving it.<\/span><\/p>\n<ol class=\"font_8 wixui-rich-text__text\">\n<li class=\"wixui-rich-text__text\">\n<p class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">Please complete the returns form below<\/span><\/p>\n<\/li>\n<li class=\"wixui-rich-text__text\">\n<p class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">Send your parcel quickly and easily<\/span><\/p>\n<\/li>\n<\/ol>\n<p class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">Please remember to include a note with your order number inside the parcel you are returning.\u200b<\/span><\/p>\n<p class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">You will be responsible for the cost of returning the parcel, so you may use any method of postage you wish. Please send the parcel to my address.\u200b<\/span><\/p>\n<p class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">The refund will be credited to your account within a maximum of 14 days from the date the return is accepted.<\/span><\/p>\n<p class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">Paintings commissioned to order, in accordance with the Customer\u2019s detailed specifications and discussed during the creation process, are non-returnable.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e750508 e-con-full e-flex e-con e-child\" data-id=\"e750508\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f87872b elementor-widget elementor-widget-heading\" data-id=\"f87872b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return form<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cd36bd3 e-con-full e-flex e-con e-child\" data-id=\"cd36bd3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21c868f elementor-widget elementor-widget-wpforms\" data-id=\"21c868f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style id=\"wpforms-css-vars-elementor-widget-21c868f\">\n\t\t\t\t.elementor-widget-wpforms.elementor-element-21c868f {\n\t\t\t\t--wpforms-field-border-color: #000000;\n--wpforms-field-border-color-spare: #000000;\n--wpforms-field-text-color: #000000E0;\n--wpforms-button-border-style: solid;\n--wpforms-button-background-color: #997A38;\n--wpforms-button-border-color: #000000;\n--wpforms-field-size-input-height: 50px;\n--wpforms-field-size-input-spacing: 20px;\n--wpforms-field-size-font-size: 18px;\n--wpforms-field-size-line-height: 21px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 18px;\n--wpforms-field-size-sublabel-spacing: 10px;\n--wpforms-field-size-icon-size: 1.25;\n--wpforms-label-size-font-size: 18px;\n--wpforms-label-size-line-height: 21px;\n--wpforms-label-size-sublabel-font-size: 16px;\n--wpforms-label-size-sublabel-line-height: 19px;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-1287\"><form id=\"wpforms-form-1287\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"1287\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/1792\" data-token=\"b14156c6635e1169a8e1cb246c27132b\" data-token-time=\"1791570647\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" 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id=\"wpforms-1287-field_3-container\" class=\"wpforms-field wpforms-field-layout\" data-field-id=\"3\"><div class=\"wpforms-field-layout-rows wpforms-field-large\"><div class=\"wpforms-layout-row\"><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-1287-field_4-container\" class=\"wpforms-field wpforms-field-phone\" data-field-id=\"4\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-1287-field_4\" aria-hidden=\"false\">Phone number <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"tel\" id=\"wpforms-1287-field_4\" class=\"wpforms-field-medium wpforms-field-required wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][4]\" placeholder=\"Your phone number\" aria-label=\"Phone number\" aria-errormessage=\"wpforms-1287-field_4-error\" required><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-1287-field_5-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"5\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-1287-field_5\" aria-hidden=\"false\">Adress e-mail <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-1287-field_5\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][5]\" placeholder=\"Adress e-mail\" spellcheck=\"false\" aria-errormessage=\"wpforms-1287-field_5-error\" required><\/div><\/div><\/div><div class=\"wpforms-layout-row\"><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-1287-field_6-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-trigger wpforms-field-select-style-classic\" data-field-id=\"6\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-1287-field_6\" aria-hidden=\"false\">Reason for return <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-1287-field_6\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][6]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>Please state the reason for the return<\/option><option value=\"Painting damaged in transit\"  class=\"choice-1 depth-1\"  >Painting damaged in transit<\/option><option value=\"The painting does not match the order\"  class=\"choice-2 depth-1\"  >The painting does not match the order<\/option><option value=\"Other\"  class=\"choice-3 depth-1\"  >Other<\/option><\/select><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-1287-field_7-container\" class=\"wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"7\" style=\"display:none;\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-1287-field_7\" aria-hidden=\"false\">Please give a reason<\/label><input type=\"text\" id=\"wpforms-1287-field_7\" class=\"wpforms-field-medium\" name=\"wpforms[fields][7]\" placeholder=\"Please give a reason\" aria-errormessage=\"wpforms-1287-field_7-error\" ><\/div><\/div><\/div><\/div><\/div>\t\t<div id=\"wpforms-1287-field_9-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"9\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-1287-field_9\" >Please Layout and<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-1287-field_9\" class=\"wpforms-field-medium\" name=\"wpforms[fields][9]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-1287-field_8-container\" class=\"wpforms-field wpforms-field-gdpr-checkbox\" data-field-id=\"8\"><label class=\"wpforms-field-label\">GDPR consent <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><ul id=\"wpforms-1287-field_8\" class=\"wpforms-field-required\"><li class=\"choice-1\"><input type=\"checkbox\" id=\"wpforms-1287-field_8_1\" name=\"wpforms[fields][8][]\" value=\"I consent to the information I have provided being stored on this website for the purpose of responding to my enquiry.\" aria-errormessage=\"wpforms-1287-field_8_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-1287-field_8_1\">I consent to the information I have provided being stored on this website for the purpose of responding to my enquiry.<\/label><\/li><\/ul><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-1287-field_9-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-1287-field_9-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-1287-field_9-container label { 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.wpforms-container -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Complaints and returns Complaints If the product you have purchased turns out to be faulty, damaged or not as ordered, we will be happy to help you resolve the issue. Please contact me via email at: kontakt@nataliaabstract.pl Returns You can return your order within 14 days of receiving it. Please complete the returns form below [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1792","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nataliaabstract.pl\/en\/wp-json\/wp\/v2\/pages\/1792","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nataliaabstract.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nataliaabstract.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nataliaabstract.pl\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/nataliaabstract.pl\/en\/wp-json\/wp\/v2\/comments?post=1792"}],"version-history":[{"count":0,"href":"https:\/\/nataliaabstract.pl\/en\/wp-json\/wp\/v2\/pages\/1792\/revisions"}],"wp:attachment":[{"href":"https:\/\/nataliaabstract.pl\/en\/wp-json\/wp\/v2\/media?parent=1792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}